Privacy Policy

1. Introduction

Welcome to Afripace (“we,” “our,” or “us”), the online learning platform accessible at afripace.com, built to empower Africans through digital skills, mindset growth, and personal development. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our platform—whether you’re a student, instructor, affiliate, freelancer, visitor, or community member.

By using our services, including course enrollment, instructor/freelancer registration, affiliate partnerships, purchasing services, or participating in WhatsApp or Telegram groups/channels, or access to our course marketplace, you agree to the practices described in this policy.

For additional legal terms, please review our Terms and Conditions.

2. Key Definitions

• Service: The Afripace website, courses, freelancing marketplace, instructor/affiliate portal, and communication channels (e.g., WhatsApp groups).

• Personal Data: Information that directly or indirectly identifies you (e.g., name, email, phone number).

• Usage Data: Automatically collected technical data (e.g., IP address, browser type, time spent).

• Data Controller: Afripace, which determines the purposes and means of processing personal data.

• Data Processor: Third parties (e.g., payment providers, hosting services) processing data on Afripace’s behalf.

3. Information We Collect

A. Personal Data You Provide

Students

• Name, email, phone number, country, and location

• Payment details (via third-party gateways)

• Course enrollment and completion data

• WhatsApp or Telegram group participation (messages and phone numbers)

• Optional: age, profession, or education level

Instructors

• Full name, contact information, professional bio

• Bank account or mobile money details for payouts

• Tax identification (if applicable)

• Course content and analytics

Affiliates

• Name

• Email

• Payment details (for commissions)

• Tracking IDs

• Promotional performance data

Freelancers

• Portfolio

• Skills

• Service descriptions

• Pricing

• Payment details

• Client reviews

Clients

• Project requirements

• Payment details

• Feedback

• Dispute records (if applicable)

B. Automatically Collected Data

• IP address, browser type, device info

• Login times, course access behavior

• Cookies, tracking pixels (e.g., Meta Pixel, Google Analytics)

4. Use of Your Information

We use the information we collect for the following purposes:

• Students: Deliver courses, certifications, and support.

• Instructors: Process payouts, share anonymized course analytics.

• Affiliates: Track referrals, calculate commissions, and optimize promotions.

• Freelancers: Match with clients, process payments, and resolve disputes.

• Clients: Facilitate freelancer hiring, project management, and payments.

• All Users: Run ads, improve services, and comply with laws.

• Deliver and manage online courses and learning experiences

• Process secure payments and issue certifications

• Match students with instructors

• Provide customer support and respond to inquiries

• Personalize content and communications

• Monitor platform activity for abuse or fraud

• Conduct advertising (e.g., Meta, Google) and analytics

• Comply with legal and regulatory obligations

5. WhatsApp/Telegram Groups or Channels Privacy

When you join Afripace WhatsApp/Telegram groups or channels, your phone number, profile name, and messages are visible to other members. Please avoid sharing sensitive personal or financial information in group chats. Your participation implies consent to group visibility. You may request removal at any time.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share it only as needed to provide the service:

• Instructors receive limited data (student names, course progress, certifications) to facilitate teaching. They are bound by our Instructor Agreement and must protect your information.

• Freelancers ↔ Clients:

  • Freelancers see client project requirements and contact info.

  • Clients see freelancer profiles, portfolios, and reviews.

• Affiliates: Receive referral performance data (e.g., user’s name, transaction amount).

• Payment Providers such as Flutterwave, Paystack, MTN Mobile Money, M-Pesa, and others securely process transactions. Afripace does not store your card or account numbers.

• Analytics & Marketing Tools like Google Analytics and Facebook/Instagram Ads help us improve the Service and personalize outreach.

• Hosting & Infrastructure: Data is stored on secure platforms such as AWS, with encryption and access control.

• Legal Compliance: We may disclose data if required under African or international laws, court order, or regulatory authorities (e.g., per Ghana’s Data Protection Act, Nigeria’s NDPA, or South Africa’s POPIA).

7. Freelancer-Client Interactions

• Project Data: Messages, files, and payment details exchanged via Afripace are stored securely. Avoid sharing sensitive data (e.g., passwords) outside the platform.

• Disputes: We may review project records to resolve conflicts.

8. Affiliate-Specific Terms

• Tracking Links: Affiliates use unique URLs/cookies to track referrals.

• Commissions: Paid via third-party gateways; we retain records for tax compliance.

• Promotional Rules: Affiliates must comply with our Affiliate Program Terms.

9. Data Security

We implement industry-standard safeguards to protect your information:

• Secure Socket Layer (SSL) encryption

• Encrypted data storage and transmission

• Regular security audits and threat monitoring

• Access limited to authorized personnel

• PCI-DSS compliant payment handling

• 2FA (Two-Factor Authentication) encouraged for instructors and admins

10. Data Retention

• Student and Instructor Accounts: Retained for 2 years after last activity.

• Affiliate data: 2 years post-termination for tax/audit purposes.

• Freelancer/Client project data: 1 year after project completion.

• Usage Data: Retained for up to 12 months for security and analytics.

After retention, data is anonymized or securely deleted, unless we are required by law to keep it longer.

11. Cross-Border Transfers

Some data may be transferred to or stored on servers outside your country (e.g., AWS in the EU or US). We apply legal safeguards such as Standard Contractual Clauses (SCCs) and ensure adequate data protection in line with applicable privacy laws.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Correct inaccurate data

• Delete your data (right to be forgotten)

• Withdraw consent for marketing or data sharing

• Object to or restrict processing

• Export data (data portability)

To exercise your rights, email: legal@afripace.com

Regional Compliance:

• GDPR (EU/EEA): Full access, objection, and data portability rights

• CCPA (California, USA): Right to know, delete, and opt out

• NDPA (Nigeria), POPIA (South Africa), Kenya DPA: Local privacy rights are respected

13. Children’s Privacy

Afripace is intended for users 16 years and older. If you are under 16, you may only use the Service with parental or guardian permission. We will delete any data inadvertently collected from minors upon request.

14. Cookies & Tracking Technologies

Afripace uses cookies and similar tools to:

• Remember your login and preferences

• Track learning progress

• Analyze traffic and improve performance

• Deliver targeted ads (via Facebook, Google)

You can manage cookies through your browser settings or opt out of advertising cookies via Meta Ad Preferences or tools like CookieBot.

15. Updates to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email, website banner, or in-app notice. Continued use of the Service after updates constitutes your acceptance.

16. Contact Us

For questions, requests, or complaints regarding your privacy:

• Email: legal@afripace.com

• Phone/WhatsApp: +233 558489134

• Address: Afripace Ltd, Accra, Ghana