Refund policy

Last updated October 30, 2026

Every course opens with a free lesson, so you can judge it before paying. If a course you bought is not for you, you can get your money back under the conditions below, which come from our terms of use.

On this page
  1. 1Courses
  2. 2How to ask
  3. 3How you are refunded
  4. 4Payments we did not receive
  5. 5Affiliate earnings and instructor payouts
1

Courses

  • Full refund within 7 days of your payment, if you have watched less than 25% of the course.
  • A payment made twice by mistake is always refunded.
  • Free courses cost nothing, so there is nothing to refund.
2

How to ask

Send us a WhatsApp message on +233 55 848 9134 or an email to support@afripace.com with your order reference. It starts with AFP-, and you will find it in your dashboard, under Orders.

3

How you are refunded

We send the money back the way you paid: to the same Mobile Money number, or to your card through Paystack. Your provider may take a few days to show it. Access to the course then ends, and any certificate for it is withdrawn.

4

Payments we did not receive

If money was sent to a wrong number, or the wrong amount was sent, we will help you trace it, but we can only refund payments that reached Afripace.

5

Affiliate earnings and instructor payouts

A refunded order earns nothing: any affiliate earning on it is cancelled. Instructors are paid only after the 7-day refund period ends.